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Free Supervisory Training for Healthcare Workers Set for June

6/2/2006 —

Free supervisory training for long-term care, home health care, and personal care home industry employees is continuing in June with Penn State York offering training beginning June 8 from 9 a.m.- 4 p.m.  Seven midstate counties have been offering training throughout the year thanks to a $400,000 grant from the Pennsylvania Department of Labor and Industry. Training in York County is being offered at Penn State York and York College of Pennsylvania.

The June training session meets on June 8, 15, and 22 at Penn State York's Loretta Claiborne Building location, 605 S. George Street, Suite 140, York.  All sessions include lunch and refreshments.

The free, 18-hour supervisory training program is for front-line supervisors, group leaders, and lead persons who want to improve their supervisory skills in the healthcare industry. Potential candidates for these positions may also participate in the program. The goal of the program is to improve employee retention in the identified healthcare professions by enhancing the skills of individuals in supervisory positions. The training sessions consist of three, six-hour days of training conducted one day per week over three weeks. Topics to be covered include communication, conflict management and problem solving, human resources, time management, dealing with customers, cultural diversity, coaching/mentoring, dealing with stress, accountability, and the value of lifelong learning/continuing education.

The incumbent worker training grant was presented to the South Central Workforce Investment Board. Five higher education locations in the region and Cornish Associates are partnering to deliver the free "Improving Healthcare through Supervisory Development" training between March and June in Adams, Cumberland, and Franklin, Juniata, Lebanon, Perry, and York counties.

In addition to Penn State York and York College, Penn State Harrisburg, Penn State Mont Alto, and Harrisburg Area Community College are the training providers with Cornish & Associates, Inc., developing diversity curriculum.

Employers and employees who want to learn more about the June program in York are encouraged to contact Tracy Brundage-Fisher at Penn State York, 717-771-4105 or e-mail txb137@psu.edu. Information is also available on the Web at http://www.hbg.psu.edu/ce/

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