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Free Supervisory Training for Healthcare Workers

2/9/2006 —

Free supervisory training for long-term care, home health care, and personal care home industry employees is coming to seven midstate counties through a $400,000 grant from the Pennsylvania Department of Labor and Industry. Training in York county is being offered at Penn State York and York College of Pennsylvania.

The free, 18-hour supervisory training program is for front-line supervisors, group leaders, and lead persons who want to improve their supervisory skills in the healthcare industry. Potential candidates for these positions may also participate in the program. The goal of the program is to improve employee retention in the identified healthcare professions by enhancing the skills of individuals in supervisory positions. The training sessions consist of three, six-hour days of training conducted one day per week over three weeks. Topics to be covered include communication, conflict management and problem solving, human resources, time management, dealing with customers, cultural diversity, coaching/mentoring, dealing with stress, accountability, and the value of lifelong learning/continuing education.

The first training session in York is set to begin March 6 at Penn State York and meets March 13 and 20.Other sessions at Penn State York begin on April 3, May 3, and June 3. York College will offer a session that begins April 5 and meets on April 12 and 19. All sessions are held from 9 a.m. – 4 p.m. and include lunch and refreshments.

The incumbent worker training grant was presented to the South Central Workforce Investment Board. Five higher education locations in the region and Cornish Associates are partnering to deliver the free “Improving Healthcare through Supervisory Development” training between March and June in Adams, Cumberland, Franklin, Juniata, Lebanon, Perry, and York counties.

In addition to Penn State York and York College, Penn State Harrisburg, Penn State Mont Alto, and Harrisburg Area Community College are the training providers with Cornish & Associates, Inc., developing diversity curriculum.

In announcing the grant, Pennsylvania Gov. Edward Rendell said, "The investments we make today are helping secure a better future for Pennsylvania tomorrow and are producing positive results with more jobs in the state than at any time in its history." Seventeen percent of all jobs in the south central region are in healthcare.

Employers and employees who want to learn more about the program in York are encouraged to contact Tracy Brundage-Fisher at Penn State York, 717-771-4105 or e-mail txb137@psu.edu or Leroy Keeney at York College at 717-815-1451 or e-mail lkeeney@ycp.edu. Information is also available on the Web at http://www.hbg.psu.edu/ce/

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